National Grid

Gas Emergency Contact Numbers:

If you smell gas or suspect a gas leak, call us right away. We're here 24 hours a day, every day of the year.

Massachusetts

New Hampshire: 1-800-833-4200

New York

Rhode Island: 1-800-640-1595

To contact National Grid for non-emergency matters, please choose your region below.

Natural Gas Customers

   Massachusetts
   New Hampshire
   New York - Long Island
   New York - Metro
   New York - Upstate
   Rhode Island

If you are a National Grid electric customer, please click here.

Customer support:

Massachusetts
Get answers Contact us form
1-800-233-5325
Hearing/speech-impaired:
1-800-233-5325 ext. 711

New Hampshire
Get answers Contact us form
1-800-833-4200

Customer support:

New York:
Long Island:
Get answers Contact us form
1-800-930-5003 (Tri-state area)
1-631-755-6200
Hearing/speech-impaired:
1-631-755-6660

Metro NY:
Get answers Contact us form
1-718-643-4050
Hearing/speech-impaired:
1-718-237-2857

Upstate NY:
Get answers Contact us form
1-800-642-4272
Hearing/speech-impaired:
1-800-642-4272 ext. 711

Gas emergencies:

Massachusetts:
Greater Boston area:
1-800-233-5325

All other MA areas:
1-800-548-8000

New Hampshire:
1-800-833-4200

New York:
Long Island:
1-800-490-0045

Metro NY:
1-718-643-4050

Upstate NY:
1-800-892-2345