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Bills and payments

Access all your account information easily and securely. Our payment options provide easy ways to pay and manage your energy bill.
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Billing and payment options

Make a one-time payment

Why your gas bill may vary

Understand my bill and rates


We believe quality, service and cost advantages can best be achieved when customers and suppliers work together.

Supplier registration

Supplier eligibility

Account services & support

We aim to provide reliable and efficient service to our customers and to make your interactions with us as straightforward as possible.
Take the My Account tour

Start or stop gas service

Service appointment options


Natural gas safety

Natural gas is clean, convenient and efficient. Like all forms of energy, however, it must be used properly.
Energy safety

Gas emergency information

Safety tips

Call before you dig

Natural gas pipeline safety

Connect with us

D.P.U. 14-132 (Gas System Enhancement Plan) Notice of Filing and Public Hearing

Petition of Boston Gas Company and Colonial Gas Company for Approval of 2015 Gas System Enhancement Plans, pursuant to G.L. c. 164, $ 145, for rates effective May 1, 2015.

Report a gas emergency

Smell Gas?

Do not send an e-mail, Call us immediately, 24 hours a day,every day of the year.

Greater Boston area:1-800-233-5325

All other MA areas:

Energy efficiency services

For business partners

Whether you already have a working relationship with us or if you'd like to establish one, learn everything you need to know right here.

Architects and engineers

Energy supply companies

Construction management firms

Building operator certification program

Tradespeople and contractors

View all business partners information