Customer services
Never worry about late payments again. Paying your bill has never been easier when it's done through our automatic payment plan. You set the total amount and the date - your bank account will get debited every month.
Time, money and natural resources. Paperless billing and electronic payments are the guilt and hassle-free way to save on all three.
Energy information and tips
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Whether you're hooking up a new gas appliance, running a new line or planning a construction project, there are things you need to know and do to help keep you safe and secure.
If you're planning any type of excavation, call 811 at least two full working days before digging, drilling or blasting. This national service, which is performed at no cost to you, helps keep you and your employees safe.
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For business partners
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If you're planning any type of excavation, call 811 at least two full working days before digging, drilling or blasting. This national service, which is performed at no cost to you, helps keep you and your employees safe.
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Economic Development Programs
We can help business and building owners like you succeed! We'll work with you to help lower your energy costs and improve your bottom line. Qualifying businesses receive a 10 year, approximately 15% discount on firm gas. |
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National Grid's Economic Development team will help you with site location, marketer information, manufacturers' tax credits, state and local incentives and more.
Learn about the benefits offered by government agencies, chambers and local development corporations.
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Find out about National Grid's EDGAR rate and how we can connect you with state and local agencies that offer incentives.
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Contact National Grid
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| Contact Information for Economic Development Program |
| General Inquiry |
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Links of Interest
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| Tell Us About Your Business Plans |
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Helpful Resources
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| Gas Rates |
Gas contacts
Customer support:
Massachusetts
Get answers Contact us form
1-800-233-5325
Hearing/speech-impaired:
1-800-233-5325 ext. 711
New Hampshire
Get answers Contact us form
1-800-833-4200
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Customer support:
New York:
Long Island:
Get answers Contact us form
1-800-930-5003 (Tri-state area)
1-631-755-6200
Hearing/speech-impaired:
1-631-755-6660
Metro NY:
Get answers Contact us form
1-718-643-4050
Hearing/speech-impaired:
1-718-237-2857
Upstate NY:
Get answers Contact us form
1-800-642-4272
Hearing/speech-impaired:
1-800-642-4272 ext. 711
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Gas emergencies:
Massachusetts:
Greater Boston area:
1-800-233-5325
All other MA areas:
1-800-548-8000
New Hampshire:
1-800-833-4200
New York:
Long Island:
1-800-490-0045
Metro NY:
1-718-643-4050
Upstate NY:
1-800-892-2345
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